Quick Answer

• 1. How soon can we get a reply after we send you an inquiry?

  In working days, we will reply to you within 12 hours after receiving the inquiry.

• 2. Are you a direct manufacturer or a trading company?

  We have two foundries and two surface treatment factories. At the same time, we also have our own international trade department. We produce and sell ourselves.

• 3. What products can you provide?

  We mainly produce combination locks, padlocks, heated towel racks, ski racks and the production and processing of various zinc alloy accessories.

• 4. Can you make customized products?

  Yes, we mainly make customized products. We develop and produce products based on drawings or samples provided by customers.

• 5. What is the production capacity of your company?

  We have 4 investment casting production lines and 3 plastic injection production lines, with an annual output value of 10 million US dollars.

• 6. How many employees does your company have and how many managers are there?

  The company currently has more than 100 employees, including more than 20 professional managers.

• 7. How does your company guarantee product quality?

  First of all, we will have corresponding inspections after each process. For the final product, we will do 100% full inspection according to customer requirements and international standards;Then, we have complete testing equipment: universal tensile testing machine, hardness tester, salt spray testing machine, etc.

• 8. What is the payment method?

  When quoting, we will confirm the transaction method with you, FOB, CIF, CNF or other methods. When mass production, we usually pay 30% advance payment first, and then pay the balance after seeing the bill of lading. Most of our payment methods are T/T, of course, L/C can also be accepted.

• 9. How to deliver the goods to customers?

  Usually we ship by sea, because we are in Ningbo and we are only 10 kilometers away from Ningbo Port, so it is very convenient to export by sea. Of course, if the customer’s cargo is urgent, we can also transport it by air. Ningbo Airport and Shanghai International Airport are very close to us.

• 10. Where are your goods mainly exported to?

  Our products are mainly exported to dozens of countries such as the United States, Germany, Japan, Spain, Italy, Britain, South Korea, Australia, Canada and so on.